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SAHYADRI QUEST
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New customer use code NEW15 and get 15% off on your FIRST order
Frequently Asked Questions
Frequently asked questions
General
What products do you offer?
We offer a variety of trendy and affordable accessories including earrings, bracelets, necklaces, scrunchies, keychains, and more.
What payment methods do you accept?
We currently accept UPI payments only. Cash on Delivery (COD) is not available.
How do I place an order?
Simply browse your favorite products, add them to the cart, and proceed to checkout. Follow the steps to complete your order using UPI.
What are the shipping charges?
• India Post: ₹49 all over India • DTDC (for urgent delivery): Charges may vary
How long does delivery take?
• Standard delivery: 3-10working days • Express delivery (DTDC): 2–5 working days Delivery time may vary depending on your location.
How can I track my order?
Once your order is shipped, you will receive tracking details via message or email.
Do you accept returns or exchanges?
We accept returns or exchanges only for damaged or incorrect items. Please contact us within 48 hours of delivery with proof (photo/video).
Can I cancel my order?
Orders can be cancelled only before they are shipped. Once shipped, cancellation is not possible.
Are your products handmade?
Many of our products are handmade or carefully crafted, which makes each piece unique.
Do you offer custom orders?
Yes! We may accept custom orders depending on availability. Contact us with your requirements.
Will I get the exact same product as shown?
We try our best to match the product images, but slight variations may occur due to lighting or handmade nature.
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